Main server down

Incident Report for Nanswap

Resolved

This incident has been resolved.

Posted Mar 04, 2023 - 00:09 UTC

Update

All Nanswap services should have been restored (Faucet, Mining, TipBot). We are continuing to monitor for any further issues.

Posted Mar 03, 2023 - 16:18 UTC

Monitoring

Main services was restored (Swap, Faucet, Nano Node, Banano node)

Posted Mar 03, 2023 - 09:53 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 03, 2023 - 01:08 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 03, 2023 - 01:08 UTC

Identified

Main server have an hardware issue. A new server is being started.

Posted Mar 03, 2023 - 01:07 UTC

This incident affected: Exchange API v1 and 0 network fees cryptocurrencies (Nano, Banano, Paw, DogeNano, Ananos, Other cryptos).